Legal
Privacy Policy
Last updated: 27 May 2026
1. Who we are
Clearup ("we", "us", "our") provides UK debt resolution services. We are the data controller of the personal information you provide when using our website and services.
2. Information we collect
We collect information you provide directly — name, contact details, financial situation, debt details — and technical data such as IP address, browser type and pages visited.
3. How we use your information
We use your data to assess eligibility for debt solutions, match you with FCA-compliant partners, deliver our services, comply with legal obligations, and improve our website.
4. Legal basis
We process your data based on your consent, the performance of our contract with you, our legitimate interests, and to comply with legal obligations under UK GDPR.
5. Sharing your information
We share your data only with FCA-authorised partners involved in your debt solution, service providers under contract, and regulators where legally required. We never sell your data.
6. Data retention
We keep your data only as long as needed to deliver our services and to meet legal, accounting or reporting requirements.
7. Your rights
Under UK GDPR you have the right to access, correct, delete, restrict or port your data, and to object to processing. Contact us to exercise any of these rights.
8. Cookies
We use essential cookies to operate the website and analytics cookies to understand how visitors use it. You can control cookies through your browser settings.
9. Contact
For privacy questions or to exercise your rights, email privacy@clearofinance.com. You also have the right to complain to the Information Commissioner's Office (ICO).